Ticket info
| Ticket number | 27980 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 19/09/2023 14:25 |
| Ticket close time | 21/09/2023 13:09 |
| Affected Link | rl1.av00 -- rl1.na02 rl1.ce00 - rl1.na06 rl1.sa00 -- rl1.na02 |
| Affected Service | |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 19/09/2023 13:14 |
| Problem end | 20/09/2023 14:30 |
| Subject | T-72s1: PoP CE -- PoP BN [dark fiber] |
| History | 19/09/2023 14:25 Aperto TTS operatore 19/09/2023 16:34 Sollecitato operatore 19/09/2023 19:44 Sollecitato operatore 20/09/2023 11:40 A seguito di intervento รจ stata ingaggiata la squadra NOF 21/09/2023 13:09 Link up |
| Problem fix | Ripristinato cavo |