Ticket info
| Ticket number | 27977 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 19/09/2023 09:33 |
| Ticket close time | 20/09/2023 11:36 |
| Affected Link | ENEA - Saluggia -- PoP Torino-Giuria |
| Affected Service | ENEA - Saluggia (VC) |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 19/09/2023 09:25 |
| Problem end | 19/09/2023 17:25 |
| Subject | ENEA - Saluggia -- PoP Torino-Giuria |
| History | 19/09/2023 09:33 Si apre tkt operatore 19/09/2023 11:01 Aggiunto ticket operatore 19/09/2023 14:04 sollecitato operatore 19/09/2023 15:28 Rilevata interruzione a 10.134 m dal PoP di Torino 19/09/2023 17:36 link up 20/09/2023 11:36 link up |
| Problem fix | Effettuata Giunzione del cavo in fibra. |