Ticket info
| Ticket number | 27937 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 11/09/2023 11:26 |
| Ticket close time | 22/09/2023 11:44 |
| Affected Link | e2e UNI-Bari - Biotecnologie - UNI-Bari Lato Bari e2e UNI-Bari - Biotecnologie - UNI-Bari Lato Biotecnologie e2e UNI-Bari - Biotecnologie - UNI-Bari Lato Biotecnologie e2e UNI-Bari - sede di Valenzano - UNI-Bari lato Bari |
| Affected Service | ASI - Matera CNR - ICCOM Bari CNR - IPCF Bari CNR - NANOTEC (ex-IMIP) Bari UNI-Bari - Biotecnologie UNI-Bari aggregato VPN e2e ASI Matera -- ASI SC Roma DR1 lato MT e2e ASI Matera -- ASI SC Roma DR2 lato MT |
| Problem type | Fault |
| Problem description | Link interrotto |
| Problem fixer | Supplier |
| Problem start | 11/09/2023 11:00 |
| Problem end | 13/09/2023 15:13 |
| Subject | T-37s1: PoP BA1 -- PoP MT1 [dark fiber] |
| History | 11/09/2023 11:26 Si apre tt operatore 11/09/2023 11:30 Si apre tt operatore 11/09/2023 11:31 Aggiunto tt operatore 11/09/2023 11:54 Aggiunti affected link 22/09/2023 11:44 link up |
| Problem fix | Reset apparato trasmissivo lato Bari |