Ticket info
| Ticket number | 27918 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 06/09/2023 18:21 |
| Ticket close time | 10/10/2023 11:39 |
| Affected Link | ECMWF Bologna -- PoP Bologna-Morassutti |
| Affected Service | ECMWF - Bologna |
| Problem type | Degradation |
| Problem description | Slow performance for transfer from ECMWF to meteomatics (37.208.109.221 ) |
| Problem fixer | User |
| Problem start | 29/08/2023 09:00 |
| Problem end | 10/10/2023 11:35 |
| Subject | ECMWF - Bologna |
| History | 06/09/2023 18:21 Asked for a Garr speedtest from Meteomatics 07/09/2023 19:30 Speedtest and iperf3 results are fine. Issue probably at application level. Waiting for feedback from user 10/10/2023 11:39 Identified a network level issue from user side |
| Problem fix | Network level issue from user side |