GARR Integrated Networking Suite
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Ticket info

Ticket number 27918
Context NOC-NetworkServices
Ticket Status Close
Ticket Source GARR
Ticket Type Incident
Ticket open time 06/09/2023 18:21
Ticket close time 10/10/2023 11:39
Affected Link ECMWF Bologna -- PoP Bologna-Morassutti
Affected Service ECMWF - Bologna
Problem type Degradation
Problem description Slow performance for transfer from ECMWF to meteomatics (37.208.109.221 )
Problem fixer User
Problem start 29/08/2023 09:00
Problem end 10/10/2023 11:35
Subject ECMWF - Bologna
History 06/09/2023 18:21
Asked for a Garr speedtest from Meteomatics
07/09/2023 19:30
Speedtest and iperf3 results are fine. Issue probably at application level. Waiting for feedback from user
10/10/2023 11:39
Identified a network level issue from user side
Problem fix Network level issue from user side