Ticket info
| Ticket number | 27810 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 16/08/2023 09:36 |
| Ticket close time | 10/10/2023 10:18 |
| Affected Link | INFN - Roma3 -- PoP Roma-VascaNavale UNI-Roma3 -- PoP Roma-Sapienza backup rl1.rm03 -- rl1.rm13 |
| Affected Service | CNR - ISEM - Roma IRCCS INMI Spallanzani - Roma L3VPN ISTAT - lato Marconi UNI-Roma-UNINT (ex LUSPIO) UNI-Roma3 |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 16/08/2023 09:22 |
| Problem end | 10/10/2023 10:16 |
| Subject | rl1.rm03 -- rl1.rm13 |
| History | 16/08/2023 09:36 Indagini in corso 16/08/2023 09:38 Verifiche da parte APM 16/08/2023 10:26 Problema rilevato. Squadra in intervento. Per il momento non si conoscono i tempi di ripristino. |
| Problem fix | Ripristinato cavo in fibra |