Ticket info
Ticket number | 27361 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 24/05/2023 13:17 |
Ticket close time | 29/05/2023 09:00 |
Affected Link | rl1.rm01 -- rl1.rm13 |
Affected Service | |
Problem type | Fault |
Problem description | Link Down |
Problem fixer | Supplier |
Problem start | 24/05/2023 12:46 |
Problem end | 29/05/2023 09:00 |
Subject | rl1.rm01 -- rl1.rm13 |
History | 24/05/2023 13:17 Si apre ticket operatore. 24/05/2023 13:27 Aggiunto ticket operatore 25/05/2023 07:59 Sollecitato Operatore 25/05/2023 10:38 sollecitato operatore 25/05/2023 14:26 effettuata escalation 26/05/2023 08:30 sollecitato operatore 26/05/2023 11:41 Sollecitato operatore 26/05/2023 14:33 Sollecitato operatore 26/05/2023 14:59 Link up |
Problem fix | ripristinata fibra ottica |