Ticket info
| Ticket number | 27189 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 13/04/2023 15:06 |
| Ticket close time | 16/06/2023 18:17 |
| Affected Link | CNR - Montelibretti -- PoP Roma-Tizii backup CNR - Monterotondo -- PoP Roma-Sapienza backup CNR - Monterotondo -- PoP Roma-Tizii EMBL - Monterotondo -- PoP Roma-Sapienza backup EMBL - Monterotondo -- PoP Roma-Tizii |
| Affected Service | CNR - AdR di Roma 1 - Montelibretti (RM) CNR - IBCN Monterotondo (RM) EMBL - Monterotondo |
| Problem type | Fault |
| Problem description | link down |
| Problem fixer | Supplier |
| Problem start | 13/04/2023 14:57 |
| Problem end | 19/04/2023 14:15 |
| Subject | EMBL - Monterotondo, CNR - AdR di Roma 1 - Montelibretti (RM) |
| History | 13/04/2023 15:06 si apre ticket operatore 13/04/2023 15:42 Aggiunto ticket opertore 13/04/2023 17:14 Sollecitato operatore 13/04/2023 19:20 intervento in corso 13/04/2023 19:49 effettuato sollecito 13/04/2023 19:53 effettuato sollecito 16/06/2023 18:17 link up |
| Problem fix | Ripristinata Fibra |