Ticket info
| Ticket number | 27069 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 17/03/2023 17:53 |
| Ticket close time | 20/03/2023 18:02 |
| Affected Link | ENEA - Trisaia (MT) -- PoP Bari-Amendola Link 2 |
| Affected Service | ENEA - Trisaia - Rotondella (MT) |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 17/03/2023 17:21 |
| Problem end | 20/03/2023 11:03 |
| Subject | ENEA - Trisaia - Rotondella (MT) |
| History | 17/03/2023 17:53 Richiesto intervento operatore 17/03/2023 19:24 Sollecitato operatore 20/03/2023 08:37 Riparato un cavo vandalizzato che era interrotto tra Senise e Sant’Arcangelo ma link ancora down. Ticket reinviato al territorio |
| Problem fix | Riscontrata bretella fortemente danneggiata causa roditore |