Ticket info
Ticket number | 26860 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 25/01/2023 11:56 |
Ticket close time | 27/01/2023 11:47 |
Affected Link | ENEA - Saluggia (VC) - PoP Milano - Caldera backup ENEA - Saluggia (VC) - PoP Roma - Tizii backup |
Affected Service | ENEA - Saluggia (VC) |
Problem type | Fault |
Problem description | Link down |
Problem fixer | Supplier |
Problem start | 25/01/2023 11:18 |
Problem end | 26/01/2023 19:06 |
Subject | ENEA - Saluggia (VC) |
History | 25/01/2023 11:56 Verifiche in corso. Inviata mail ad APM 25/01/2023 14:10 Aperto tt operatore 25/01/2023 16:19 Sollecitato operatore, con riferimento al vecchio guasto del 16/01 26/01/2023 11:35 Sollecitato operatore 27/01/2023 09:21 Link up 27/01/2023 11:47 Link up |
Problem fix | Riparato cavo |