GARR Integrated Networking Suite
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Ticket info

Ticket number 26668
Context NOC-NetworkServices
Ticket Status Close
Ticket Source GARR
Ticket Type Incident
Ticket open time 15/12/2022 08:15
Ticket close time 07/02/2023 11:55
Affected Link CNR - Genova -- PoP Genova-Vivaldi
Affected Service CNR - AdR Genova
Problem type Fault
Problem description Link primario down
Problem fixer Supplier
Problem start 15/12/2022 02:15
Problem end 13/01/2023 18:15
Subject CNR - AdR Genova
History 15/12/2022 08:15
Si apre tt operatore
19/12/2022 09:27
Sollecitato operatore
20/12/2022 17:22
Sollecitato operatore
21/12/2022 08:19
Sono in corso le indagini interne dell'operatore. Sollecitato.
10/01/2023 14:26
Intervento previsto per il giorno 12/01 alle ore 11:00
13/01/2023 18:54
Link up
Problem fix Riparata fibra