GARR Integrated Networking Suite
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Ticket info

Ticket number 26586
Context NOC-NetworkServices
Ticket Status Close
Ticket Source GARR
Ticket Type Incident
Ticket open time 22/11/2022 11:48
Ticket close time 25/11/2022 15:58
Affected Link ISP San Paolo - Sorrento (NA) -- PoP Napoli-Portici
Affected Service NAIS01600P - ISP San Paolo - Sorrento (NA)
Problem type Fault
Problem description Link down
Problem fixer User
Problem start 22/11/2022 10:45
Problem end 22/11/2022 14:33
Subject NAIS01600P - ISP San Paolo - Sorrento (NA)
History 22/11/2022 11:48
Verifiche in corso. Inviata mail ad APM
25/11/2022 15:58
Interfaccia router utente verso GARR down
Problem fix Tornata up interfaccia router utente verso GARR