GARR Integrated Networking Suite
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Ticket info

Ticket number 26537
Context NOC-NetworkServices
Ticket Status Close
Ticket Source GARR
Ticket Type Incident
Ticket open time 11/11/2022 10:16
Ticket close time 29/11/2022 08:18
Affected Link e2e CINECA - Bologna - CINECA - Roma link 2 - lato BO1
e2e CINECA - Bologna - CINECA - Roma link 2 - lato RM2
Affected Service e2e CINECA - Bologna - Roma - lato Bologna
e2e CINECA - Bologna - Roma - lato Roma
Problem type Fault
Problem description Link down
Problem fixer User
Problem start 09/11/2022 15:42
Problem end 21/11/2022 14:21
Subject e2e CINECA - Bologna - Roma - lato Bologna, e2e CINECA - Bologna - Roma - lato Roma
History 11/11/2022 10:16
Verifiche in corso. Inviata mail ad APM
11/11/2022 10:57
Servizio funzionante. Riscontrati problemi su router utente lato RM
29/11/2022 08:18
Link up
Problem fix Ripristinato router utente