Ticket info
| Ticket number | 26534 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Maintenance |
| Ticket open time | 10/11/2022 16:10 |
| Ticket close time | 25/11/2022 17:00 |
| Affected Link | GEANT IP service backup [GARR AP2] - PoP Milano Lancetti backup GEANT MD-VPN [GARR-BGP-LU-CoC-2] GEANT Peering backup [IAS-bck] - PoP Milano Lancetti backup L3VPN LHCONE GEANT -- PoP Milano-Lancetti L3VPN LHCONE KIAE via AMS L3VPN LHCONE KIAE via MOS Peering KIAE via AMS Peering KIAE via MOS e2e ExpressRoute 1 Uni-Milano Bicocca - lato GEANT e2e ExpressRoute 1 Uni-Roma2 - lato GEANT |
| Affected Service | GEANT IAS GEANT IP service GEANT L3VPN LHCONE GEANT MD-VPN Peering KIAE Peering KIAE LHCONE e2e ExpressRoute Uni-Milano Bicocca - lato GEANT e2e ExpressRoute Uni-Roma2 - lato GEANT |
| Problem type | Fault |
| Problem description | Planned Maintenance |
| Problem fixer | Supplier |
| Problem start | 24/11/2022 17:00 |
| Problem end | 24/11/2022 21:00 |
| Subject | e2e ExpressRoute Uni-Milano Bicocca - lato GEANT, e2e ExpressRoute Uni-Roma2 - lato GEANT, GEANT IP service, GEANT L3VPN LHCONE, GEANT MD-VPN |
| History | 10/11/2022 16:10 During the announced maintenance window, GEANT OC will upgrade the current Junos software to version 20.4R3, and perform an essential configuration on the router. GEANT traffic disruption in the region of 2 hours is expected during the Junos upgrade process, but the whole maintenance window should be considered at risk. 25/11/2022 17:00 Maintenance complete |
| Problem fix | Maintenance complete |