Ticket info
Ticket number | 26319 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 20/09/2022 20:05 |
Ticket close time | 05/10/2022 15:40 |
Affected Link | RX1.CA6 -- RX2.MI2 |
Affected Service | |
Problem type | Fault |
Problem description | Link down |
Problem fixer | Supplier |
Problem start | 20/09/2022 19:45 |
Problem end | 20/09/2022 23:15 |
Subject | RX1.CA6 -- RX2.MI2 |
History | 20/09/2022 20:05 Nuovamente down nonostante TIM abbia chiuso il ticket dopo misura di stamattina ma senza intervenire (v. tts 26300). Si riapre tkt operatore 21/09/2022 09:14 Ticket preso in carico dal territorio 21/09/2022 10:58 Link up. Richiesto RFO a operatore. 05/10/2022 15:40 Link up |
Problem fix | Non riscontrato guasto cavo da parte dell'operatore |