GARR Integrated Networking Suite
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Ticket info

Ticket number 26319
Context NOC-NetworkServices
Ticket Status Close
Ticket Source GARR
Ticket Type Incident
Ticket open time 20/09/2022 20:05
Ticket close time 05/10/2022 15:40
Affected Link RX1.CA6 -- RX2.MI2
Affected Service
Problem type Fault
Problem description Link down
Problem fixer Supplier
Problem start 20/09/2022 19:45
Problem end 20/09/2022 23:15
Subject RX1.CA6 -- RX2.MI2
History 20/09/2022 20:05
Nuovamente down nonostante TIM abbia chiuso il ticket dopo misura di stamattina ma senza intervenire (v. tts 26300). Si riapre tkt operatore
21/09/2022 09:14
Ticket preso in carico dal territorio
21/09/2022 10:58
Link up. Richiesto RFO a operatore.
05/10/2022 15:40
Link up
Problem fix Non riscontrato guasto cavo da parte dell'operatore