GARR Integrated Networking Suite
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Ticket info

Ticket number 24906
Context NOC-NetworkServices
Ticket Status Close
Ticket Source GARR
Ticket Type Incident
Ticket open time 19/11/2021 19:51
Ticket close time 07/12/2021 08:29
Affected Link ICGEB - Trieste -- PoP Trieste-Valerio
INFN - Trieste - Padriciano -- PoP Trieste-Valerio
Affected Service ICGEB - Trieste
INFN - Trieste - Padriciano
Problem type Fault
Problem description Link down
Problem fixer Supplier
Problem start 19/11/2021 19:24
Problem end 06/12/2021 14:21
Subject ICGEB - Trieste, INFN - Trieste - Padriciano
History 19/11/2021 19:51
Indagini in corso
20/11/2021 16:58
ALimentazione elettrica funzionante presso le sedi. Richiesto intervento operatore.
22/11/2021 07:56
In attesa di controlli addetti area.
22/11/2021 11:36
In attesa di intervento risolutivo.
07/12/2021 08:29
Intervento risolutivo terminato
Problem fix Installate nuove fibre