Ticket info
| Ticket number | 24755 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 22/10/2021 10:41 |
| Ticket close time | 26/10/2021 11:25 |
| Affected Link | CNR ICMATE - Lecco - PoP Milano-Bovisa CNR ICMATE - Lecco - PoP Milano-Colombo |
| Affected Service | CNR ICMATE - Lecco |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | User |
| Problem start | 22/10/2021 10:36 |
| Problem end | 22/10/2021 11:00 |
| Subject | CNR ICMATE - Lecco |
| History | 22/10/2021 10:41 Indagini in corso 22/10/2021 11:03 Link up, inviata mail all'APM per verifiche 22/10/2021 15:02 APM riferisce che stanno effettuando un cambio firewall, probabili disservizi anche lunedì 26/10/2021 11:25 Link up |
| Problem fix | Terminato lo scambio del firewall. |