Ticket info
Ticket number | 24466 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Maintenance |
Ticket open time | 16/08/2021 11:37 |
Ticket close time | 08/10/2021 08:17 |
Affected Link | GEANT Cloud service [CLS] - PoP Milano Caldera GEANT Cloud service backup [CLS-bck] - PoP Milano Lancetti backup GEANT IP service backup [GARR AP2] - PoP Milano Lancetti backup GEANT MD-VPN [GARR-BGP-LU-CoC-1] GEANT MD-VPN [GARR-BGP-LU-CoC-2] GEANT Peering [IAS] - PoP Milano Caldera GEANT Peering backup [IAS-bck] - PoP Milano Lancetti backup L3VPN LHCONE KIAE via MOS Peering KIAE via AMS Peering KIAE via MOS e2e ExpressRoute 1 Uni-Milano Bicocca - lato GEANT e2e ExpressRoute 1 Uni-Roma2 - lato GEANT e2e LHCOPN CERN |
Affected Service | GEANT CLS GEANT IAS GEANT IP service GEANT MD-VPN Peering KIAE Peering KIAE LHCONE e2e ExpressRoute Uni-Milano Bicocca - lato GEANT e2e ExpressRoute Uni-Roma2 - lato GEANT e2e LHCOPN MILANO-CERN |
Problem type | Fault |
Problem description | Planned Maintenance |
Problem fixer | Supplier |
Problem start | 07/10/2021 23:00 |
Problem end | 08/10/2021 06:00 |
Subject | [Planned Maintenance] [gen-mil] PM, GEN-MIL1-DFROUTE, Colt | Network Services |
History | 16/08/2021 11:37 The circuit provider has announced a planned maintenance in the above window to perform repair work to damaged cabling. An outage of 30 minutes is expected during the entire reserved window. 23/08/2021 08:11 This maintenance has been rescheduled. 08/10/2021 08:17 Manutenzione terminita |
Problem fix | Manutenzione terminata |