Ticket info
Ticket number | 24387 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 27/07/2021 09:36 |
Ticket close time | 16/02/2022 14:26 |
Affected Link | e2e LENS Neuroanatomia lato BO1 -- PoP Bologna Morassutti e2e LENS lab Neuroanatomia lato FI1 -- PoP Firenze-Sesto |
Affected Service | e2e CINECA - LENS Neuroanatomia e2e LENS Neuroanatomia - CINECA |
Problem type | Fault |
Problem description | Link down |
Problem fixer | User |
Problem start | 26/07/2021 13:45 |
Problem end | 16/02/2022 14:25 |
Subject | e2e CINECA - LENS Neuroanatomia, e2e LENS Neuroanatomia - CINECA |
History | 27/07/2021 09:36 Indagini in corso 27/07/2021 11:40 Richiesto a referente check alimentazione apparati ed eventuale reset 27/09/2021 09:39 Intervento prolungato di un'altra settimana |
Problem fix | Spostamento apparati completato |