Ticket info
| Ticket number | 24380 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 26/07/2021 08:18 |
| Ticket close time | 23/11/2021 08:08 |
| Affected Link | UNI-Napoli Federico II SCoPE (NA) -- PoP Napoli-Mt.S.Angelo Link 1 UNI-Napoli Federico II SCoPE (NA) -- PoP Napoli-Mt.S.Angelo Link 2 |
| Affected Service | UNI-Napoli Federico II SCoPE (NA) |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | User |
| Problem start | 25/07/2021 03:54 |
| Problem end | 18/10/2021 14:00 |
| Subject | UNI-Napoli Federico II SCoPE (NA) |
| History | 26/07/2021 08:18 Contattato APM, attesa risposta 26/07/2021 11:18 Link up 27/07/2021 08:11 si riapre il ticket per link nuovamente down, probabile problema elettrico persistente 02/08/2021 19:33 Problema elettrico persistente 23/11/2021 08:08 Link up |
| Problem fix | Ripristinato problema elettrico |