Ticket info
Ticket number | 24380 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 26/07/2021 08:18 |
Ticket close time | 23/11/2021 08:08 |
Affected Link | UNI-Napoli Federico II SCoPE (NA) -- PoP Napoli-Mt.S.Angelo Link 1 UNI-Napoli Federico II SCoPE (NA) -- PoP Napoli-Mt.S.Angelo Link 2 |
Affected Service | UNI-Napoli Federico II SCoPE (NA) |
Problem type | Fault |
Problem description | Link down |
Problem fixer | User |
Problem start | 25/07/2021 03:54 |
Problem end | 18/10/2021 14:00 |
Subject | UNI-Napoli Federico II SCoPE (NA) |
History | 26/07/2021 08:18 Contattato APM, attesa risposta 26/07/2021 11:18 Link up 27/07/2021 08:11 si riapre il ticket per link nuovamente down, probabile problema elettrico persistente 02/08/2021 19:33 Problema elettrico persistente 23/11/2021 08:08 Link up |
Problem fix | Ripristinato problema elettrico |