GARR Integrated Networking Suite
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Ticket info

Ticket number 24380
Context NOC-NetworkServices
Ticket Status Update
Ticket Source GARR
Ticket Type Incident
Ticket open time 26/07/2021 08:18
Ticket close time 26/07/2021 11:18
Affected Link UNI-Napoli Federico II SCoPE (NA) -- PoP Napoli-Mt.S.Angelo Link 1
UNI-Napoli Federico II SCoPE (NA) -- PoP Napoli-Mt.S.Angelo Link 2
Affected Service UNI-Napoli Federico II SCoPE (NA)
Problem type Fault
Problem description Link down
Problem fixer User
Problem start 25/07/2021 03:54
Problem end 26/07/2021 09:24
Subject UNI-Napoli Federico II SCoPE (NA)
History 26/07/2021 08:18
Contattato APM, attesa risposta
26/07/2021 11:18
Link up
27/07/2021 08:11
si riapre il ticket per link nuovamente down, probabile problema elettrico persistente
02/08/2021 19:33
Problema elettrico persistente
Problem fix Ripristinato problema elettrico