Ticket info
Ticket number | 24356 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 22/07/2021 12:26 |
Ticket close time | 22/07/2021 19:50 |
Affected Link | RE1.RM4 -- RX2.RM2 RE2.RM4 -- RX2.RM2 RX1.FRA -- RX2.RM2 |
Affected Service | |
Problem type | Fault |
Problem description | Span loss high |
Problem fixer | Supplier |
Problem start | 22/07/2021 12:12 |
Problem end | 22/07/2021 14:50 |
Subject | RE2.RM4 -- RX2.RM2, RE1.RM4 -- RX2.RM2, RX1.FRA -- RX2.RM2 |
History | 22/07/2021 12:26 Richiesta apertura tkt operatore 22/07/2021 12:29 Inserito numero ticket operatore 22/07/2021 19:50 Link ripristinato e correttamente in servizio. Chiuso tkt. |
Problem fix | Bonificato cavo fortemente stressato al Giunto (Id.4839346) : FCA-GIU/a/02 |