Ticket info
| Ticket number | 24352 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 21/07/2021 08:52 |
| Ticket close time | 22/07/2021 16:18 |
| Affected Link | R1-CS.BA1 -- R2-CS.NA2 R2-CS.CT1 -- R1-CS.BA1 RX1.FG -- RX2.BA1 RX2.NA1-RX2.BA1 |
| Affected Service | |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 20/07/2021 20:36 |
| Problem end | 21/07/2021 20:48 |
| Subject | T-63s1: PoP FG1 -- Cerignola [dark fiber] |
| History | 21/07/2021 08:52 Richiesto intervento operatore 21/07/2021 11:42 Chiesti aggiornamenti ad operatore 21/07/2021 15:55 Risoluzione prevista per le 17 21/07/2021 19:43 effettuato sollecito operatore 22/07/2021 16:18 Link up |
| Problem fix | Ripristinata fibra ottica |