Ticket info
| Ticket number | 24346 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 19/07/2021 15:15 |
| Ticket close time | 30/07/2021 18:59 |
| Affected Link | RE1-PZ -- RX3-BA1 RE2-PZ -- RX3-BA1 |
| Affected Service | |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 19/07/2021 13:42 |
| Problem end | 20/07/2021 08:44 |
| Subject | RE2-PZ -- RX3-BA1, RE1-PZ -- RX3-BA1 |
| History | 19/07/2021 15:15 Aperti tkt operatore 19/07/2021 17:28 Sollecitato operatore 19/07/2021 19:40 Sollecitato operatore 20/07/2021 08:44 Link up. In attesa delle note di chiusura operatore. 30/07/2021 18:59 Chiuso ticket |
| Problem fix | Ripristinata fibra |