Ticket info
Ticket number | 24346 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 19/07/2021 15:15 |
Ticket close time | 30/07/2021 18:59 |
Affected Link | RE1-PZ -- RX3-BA1 RE2-PZ -- RX3-BA1 |
Affected Service | |
Problem type | Fault |
Problem description | Link down |
Problem fixer | Supplier |
Problem start | 19/07/2021 13:42 |
Problem end | 20/07/2021 08:44 |
Subject | RE2-PZ -- RX3-BA1, RE1-PZ -- RX3-BA1 |
History | 19/07/2021 15:15 Aperti tkt operatore 19/07/2021 17:28 Sollecitato operatore 19/07/2021 19:40 Sollecitato operatore 20/07/2021 08:44 Link up. In attesa delle note di chiusura operatore. 30/07/2021 18:59 Chiuso ticket |
Problem fix | Ripristinata fibra |