Ticket info
| Ticket number | 23895 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 15/04/2021 18:43 |
| Ticket close time | 20/04/2021 08:17 |
| Affected Link | RX2.NA1 -- RX2.RM2 |
| Affected Service | |
| Problem type | Fault |
| Problem description | Assenza di connettività |
| Problem fixer | Supplier |
| Problem start | 15/04/2021 18:33 |
| Problem end | 19/04/2021 19:30 |
| Subject | T-28s2: R62 -- PoP RM2 [dark fiber] |
| History | 15/04/2021 18:43 Aperto guasto 20/04/2021 08:17 Sostituita bretella ottica tra FIU e cassetto ottico operatore. Chiuso tkt. |
| Problem fix | Sostituita bretella ottica tra FIU e cassetto ottico operatore. |