Ticket info
| Ticket number | 23893 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 15/04/2021 15:23 |
| Ticket close time | 26/04/2021 15:44 |
| Affected Link | The American University of Rome -- PoP Roma-Tizii |
| Affected Service | The American University of Rome -- Roma |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 15/04/2021 15:03 |
| Problem end | 15/04/2021 17:10 |
| Subject | The American University of Rome -- Roma |
| History | 15/04/2021 15:23 APM conferma apparati alimentati. Si apre ticket operatore 15/04/2021 15:50 Aperto guasto 15/04/2021 18:29 Connettività ripristinata, in monitoraggio |
| Problem fix | Ripristinata fibra |