GARR Integrated Networking Suite
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Ticket info

Ticket number 23781
Context NOC-NetworkServices
Ticket Status Update
Ticket Source GARR
Ticket Type Incident
Ticket open time 10/03/2021 14:17
Ticket close time
Affected Link MIUR-IST-Carcani -- PoP Roma-Tizii
MIUR-IST-Carcani Roma -- MIUR-IST-Tra Roma
MIUR-IST-Tra -- PoP Roma-Tizii
MIUR-IST-Tra Roma -- MIUR-IST-Carcani Roma
Affected Service MIUR-IST-Carcani Roma
MIUR-IST-Tra Roma
Problem type Fault
Problem description Assenza di connettivita'
Problem fixer Supplier
Problem start 10/03/2021 12:57
Problem end 10/03/2021 17:00
Subject MIUR-IST-Carcani -- PoP Roma-Tizii, MIUR-IST-Tra -- PoP Roma-Tizii
History 10/03/2021 14:17
Aperto guasto
10/03/2021 17:12
Ripristinata DF. Guasto rientrato e avvio monitoraggio.
08/04/2021 13:20
effettuato intervento congiunto con FW e cambiata la bretellina lato MIUR. Non sono presenti degradi lungo la tratta FW. In attesa di cambiare bretellaggio lato Namex.
Problem fix