GARR Integrated Networking Suite
User: Password: SSO login

Ticket info

Ticket number 23772
Context NOC-NetworkServices
Ticket Status Close
Ticket Source GARR
Ticket Type Maintenance
Ticket open time 10/03/2021 10:20
Ticket close time 14/04/2021 08:27
Affected Link RX1.TS1 -- RX2.MI2 emergenza
Affected Service
Problem type Fault
Problem description Geant will be performing a cold restart on some optical cards in Marseille and Milan for a software upgrade to be completed. A small outage is expected however the entire window is reserved.
Problem fixer Supplier
Problem start 07/04/2021 17:00
Problem end 07/04/2021 20:00
History 10/03/2021 12:12
Geant TT added
Problem fix Maintenance completed successfully.