Ticket info
| Ticket number | 23772 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Maintenance |
| Ticket open time | 10/03/2021 10:20 |
| Ticket close time | 14/04/2021 08:27 |
| Affected Link | RX1.TS1 -- RX2.MI2 emergenza |
| Affected Service | |
| Problem type | Fault |
| Problem description | Geant will be performing a cold restart on some optical cards in Marseille and Milan for a software upgrade to be completed. A small outage is expected however the entire window is reserved. |
| Problem fixer | Supplier |
| Problem start | 07/04/2021 17:00 |
| Problem end | 07/04/2021 20:00 |
| Subject | [PLANNED MAINTENANCE] -- GARR-ARNES [SRF-19-014] |
| History | 10/03/2021 12:12 Geant TT added |
| Problem fix | Maintenance completed successfully. |