GARR Integrated Networking Suite
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Ticket info

Ticket number 23595
Context NOC-NetworkServices
Ticket Status Update
Ticket Source GARR
Ticket Type Incident
Ticket open time 11/01/2021 15:46
Ticket close time
Affected Link ENEA - Trisaia (MT) -- PoP Bari-Amendola Link 1
ENEA - Trisaia (MT) -- PoP Bari-Amendola Link 2
Affected Service ENEA - Trisaia - Rotondella (MT)
Problem type Fault
Problem description Riscontrato degrado
Problem fixer Supplier
Problem start 11/01/2021 15:38
Problem end 13/01/2021 14:30
Subject [Degrado] ENEA - Trisaia - Rotondella (MT)
History 11/01/2021 15:46
Aperto ticket
12/01/2021 09:09
Chiesti aggiornamenti ad operatore
13/01/2021 14:33
Connettivita' correttamente ripristinata
Problem fix Sostituite schede su apparato operatore in sede utente