Ticket info
| Ticket number | 23595 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 11/01/2021 15:46 |
| Ticket close time | 28/04/2021 14:00 |
| Affected Link | ENEA - Trisaia (MT) -- PoP Bari-Amendola Link 1 ENEA - Trisaia (MT) -- PoP Bari-Amendola Link 2 |
| Affected Service | ENEA - Trisaia - Rotondella (MT) |
| Problem type | Fault |
| Problem description | Riscontrato degrado |
| Problem fixer | Supplier |
| Problem start | 11/01/2021 15:38 |
| Problem end | 13/01/2021 14:30 |
| Subject | [Degrado] ENEA - Trisaia - Rotondella (MT) |
| History | 11/01/2021 15:46 Aperto ticket 12/01/2021 09:09 Chiesti aggiornamenti ad operatore 13/01/2021 14:33 Connettivita' correttamente ripristinata |
| Problem fix | Sostituite schede su apparato operatore in sede utente |