Ticket info
| Ticket number | 23394 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 17/11/2020 12:03 |
| Ticket close time | 24/11/2020 10:08 |
| Affected Link | RE1-FE -- RX2-BO1 |
| Affected Service | |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 17/11/2020 10:42 |
| Problem end | 17/11/2020 19:00 |
| Subject | RE1-FE -- RX2-BO1 |
| History | 17/11/2020 12:03 verifiche in corso 17/11/2020 12:08 inviata e-mail operatore 24/11/2020 10:08 Link ripristinato e correttamente in servizio. Chiuso tkt. |
| Problem fix | Ripristinato degrado di una tratta in fibra ottica sulla dorsale DWDM operatore. |