Ticket info
Ticket number | 23385 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 13/11/2020 12:41 |
Ticket close time | 23/11/2020 11:43 |
Affected Link | PoP-FI4 -- PoP-FI2 |
Affected Service | |
Problem type | Fault |
Problem description | Link down |
Problem fixer | Supplier |
Problem start | 13/11/2020 10:09 |
Problem end | 20/11/2020 13:15 |
Subject | PoP-FI4 -- PoP-FI2 |
History | 13/11/2020 12:41 Indagini in corso 16/11/2020 12:50 Contattato Eugenio Dibilio il quale conferma il down e prosegue con la segnalazione alla ditta 20/11/2020 18:38 Link ripristinato. |
Problem fix | Riparato cavo in fibra |