Ticket info
| Ticket number | 23385 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 13/11/2020 12:41 |
| Ticket close time | 23/11/2020 11:43 |
| Affected Link | PoP-FI4 -- PoP-FI2 |
| Affected Service | |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 13/11/2020 10:09 |
| Problem end | 20/11/2020 13:15 |
| Subject | PoP-FI4 -- PoP-FI2 |
| History | 13/11/2020 12:41 Indagini in corso 16/11/2020 12:50 Contattato Eugenio Dibilio il quale conferma il down e prosegue con la segnalazione alla ditta 20/11/2020 18:38 Link ripristinato. |
| Problem fix | Riparato cavo in fibra |