Ticket info
Ticket number | 23253 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 05/10/2020 11:46 |
Ticket close time | 13/01/2021 19:17 |
Affected Link | R2-CS.CT1 -- R1-CS.BA1 |
Affected Service | |
Problem type | Fault |
Problem description | Riscontrati allarmi su sistema di gestione |
Problem fixer | Supplier |
Problem start | 05/10/2020 08:15 |
Problem end | 16/10/2020 17:04 |
Subject | PoP-FG -- PoP-NA1 [CI011] [lambda] |
History | 05/10/2020 11:46 Aperto ticket a vendor 13/01/2021 19:17 Chiuso ticket |
Problem fix | Lock/unlock del circuito working circuit (che era in standby) e Clear Working lockout. Per il 40G reset della TIM sul nodo di CT |