Ticket info
| Ticket number | 23041 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 05/08/2020 17:23 |
| Ticket close time | 02/09/2020 12:17 |
| Affected Link | ENEA - Lampedusa - PoP Milano-Caldera - backup ENEA - Lampedusa - PoP Roma-Tizii |
| Affected Service | ENEA - Lampedusa |
| Problem type | Fault |
| Problem description | Assenza di connettivita' |
| Problem fixer | Supplier |
| Problem start | 05/08/2020 16:27 |
| Problem end | 07/08/2020 12:57 |
| Subject | ENEA - Lampedusa |
| History | 05/08/2020 17:23 Aperto guasto 06/08/2020 18:24 Gestita escalation 07/08/2020 15:11 link up. riparato guasto cavo massimo. in monitoraggio 02/09/2020 12:17 Chiuso ticket |
| Problem fix | guasto cavo |