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Ticket info

Ticket number 23020
Context NOC-NetworkServices
Ticket Status Close
Ticket Source GARR
Ticket Type Incident
Ticket open time 30/07/2020 08:25
Ticket close time 14/08/2020 11:16
Affected Link R1-CS.BA1 -- R2-CS.NA2
R2-CS.CT1 -- R1-CS.BA1
RX1.FG -- RX2.BA1
RX2.NA1-RX2.BA1
Affected Service
Problem type Fault
Problem description probabile taglio fibra
Problem fixer Supplier
Problem start 30/07/2020 00:48
Problem end 30/07/2020 16:21
Subject RX2.NA1-RX2.BA1, RX1.FG -- RX2.BA1, R2-CS.CT1 -- R1-CS.BA1, R1-CS.BA1 -- R2-CS.NA2
History 30/07/2020 08:25
aperto ticket tim
30/07/2020 16:20
inviata e-mail operatore
Problem fix ripristinata f.o. a seguito incendio