Ticket info
Ticket number | 23020 |
Context | NOC-NetworkServices |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 30/07/2020 08:25 |
Ticket close time | 14/08/2020 11:16 |
Affected Link | R1-CS.BA1 -- R2-CS.NA2 R2-CS.CT1 -- R1-CS.BA1 RX1.FG -- RX2.BA1 RX2.NA1-RX2.BA1 |
Affected Service | |
Problem type | Fault |
Problem description | probabile taglio fibra |
Problem fixer | Supplier |
Problem start | 30/07/2020 00:48 |
Problem end | 30/07/2020 16:21 |
Subject | RX2.NA1-RX2.BA1, RX1.FG -- RX2.BA1, R2-CS.CT1 -- R1-CS.BA1, R1-CS.BA1 -- R2-CS.NA2 |
History | 30/07/2020 08:25 aperto ticket tim 30/07/2020 16:20 inviata e-mail operatore |
Problem fix | ripristinata f.o. a seguito incendio |