Ticket info
| Ticket number | 22471 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 12/03/2020 16:20 |
| Ticket close time | 03/09/2020 15:59 |
| Affected Link | AFAM-Firenze Conservatorio L. Cherubini -- PoP Firenze-Sesto |
| Affected Service | AFAM-Firenze Conservatorio L. Cherubini |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | User |
| Problem start | 12/03/2020 16:06 |
| Problem end | 16/03/2020 16:06 |
| Subject | AFAM-Firenze Conservatorio L. Cherubini |
| History | 12/03/2020 16:20 Indigini in corso 16/03/2020 08:50 Contattato APM. Appena hanno accesso alla sede effettueranno le verifiche. 15/04/2020 10:38 Router utente non raggiungibile |
| Problem fix | Rif. Ticket 22852 |