Ticket info
| Ticket number | 21861 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 18/10/2019 09:03 |
| Ticket close time | 03/04/2020 12:26 |
| Affected Link | CNR - Roma -- PoP Roma-Tizii |
| Affected Service | CNR - Roma |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | User |
| Problem start | 18/10/2019 04:03 |
| Problem end | 01/04/2020 11:27 |
| Subject | CNR - Roma |
| History | 18/10/2019 09:03 Indagini in corso 01/04/2020 08:33 In attesa di configurazione apparato utente 03/04/2020 12:26 Link up |
| Problem fix | Sostituito router utente |