Ticket info
| Ticket number | 21294 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | User |
| Ticket Type | Maintenance |
| Ticket open time | 14/06/2019 16:51 |
| Ticket close time | 27/02/2020 09:50 |
| Affected Link | UNI-Napoli Federico II -- PoP Napoli-Mt.S.Angelo UNI-Napoli Federico II -- PoP Napoli-Mt.S.Angelo backup |
| Affected Service | UNI-Napoli Federico II |
| Problem type | Other |
| Problem description | Attività programmata per sostituzione firewall utente |
| Problem fixer | User |
| Problem start | 19/06/2019 15:00 |
| Problem end | 19/06/2019 18:00 |
| Subject | UNI-Napoli Federico II |
| History | 14/06/2019 16:51 Previsto un disservizio di circo 20 minuti nella fascia oraria indicata |
| Problem fix | Attività terminata |