Ticket info
| Ticket number | 20383 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 28/09/2018 17:00 |
| Ticket close time | 02/11/2018 13:55 |
| Affected Link | IC Perotti-Ruffo - Cassano delle Murge (BA) -- PoP Bari-Amendola |
| Affected Service | |
| Problem type | Fault |
| Problem description | assenza di connettività |
| Problem fixer | User |
| Problem start | 28/09/2018 15:24 |
| Problem end | 30/10/2018 07:18 |
| Subject | IC Perotti-Ruffo - Cassano delle Murge (BA) -- PoP Bari-Amendola |
| History | 28/09/2018 17:00 aperto tkt. contattato apm via mail 02/11/2018 13:55 chiuso tkt |
| Problem fix | ripristinata fem |