Ticket info
| Ticket number | 20199 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 06/08/2018 17:18 |
| Ticket close time | 06/09/2018 19:02 |
| Affected Link | Liceo Classico Umberto I - Palermo -- PoP Palermo-Scienze |
| Affected Service | |
| Problem type | Fault |
| Problem description | Connettività assente. In corso verifiche |
| Problem fixer | Supplier |
| Problem start | 06/08/2018 17:15 |
| Problem end | 06/08/2018 17:18 |
| Subject | Liceo Classico Umberto I - Palermo -- PoP Palermo-Scienze |
| History | 06/08/2018 17:18 Connettività assente. In corso verifiche |
| Problem fix | Servizio ripristinato durante troubleshooting |