Ticket info
| Ticket number | 20164 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 31/07/2018 14:42 |
| Ticket close time | 13/09/2018 11:15 |
| Affected Link | CNR - IFT L'Aquila -- Raccolta MPLS di TI |
| Affected Service | |
| Problem type | Fault |
| Problem description | Connettivita' assente. In corso verifiche |
| Problem fixer | Supplier |
| Problem start | 31/07/2018 14:39 |
| Problem end | 31/07/2018 14:42 |
| Subject | CNR - IFT L'Aquila -- Raccolta MPLS di TI |
| History | 31/07/2018 14:42 Connettivita' assente. In corso verifiche |
| Problem fix | Connettivita' ripristinata durante troubleshooting |