Ticket info
| Ticket number | 27800 |
| Context | NOC-PoP |
| Ticket Status | Update |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 14/08/2023 09:38 |
| Ticket close time | |
| PoP | CT01-Cittadella |
| Equipment | gne.ct1.garr.net |
| Affected Link | |
| Affected Service | |
| Problem description | Equipment failure TIM |
| Problem fixer | Supplier |
| Problem start | 13/08/2023 10:34 |
| Problem end | |
| Problem type | Fault |
| Subject | [TIM equipment failure DTNX] CT01-Cittadella |
| History | 14/08/2023 09:38 Si apre TTS Infinera 14/08/2023 10:14 Necessaria sostituzione, aperto TTS TIM 14/08/2023 15:12 Sollecitato operatore 16/08/2023 16:33 Sollecitato operatore 17/08/2023 13:36 In attesa di recupero scorte da parte di TIM 18/08/2023 16:03 Intervento predisposto per lunedì 21 agosto in mattinata. Tecnico Natoli Antonino +393355990224 |
| Problem fix |