Ticket info
Ticket number | 26885 |
Context | NOC-PoP |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 31/01/2023 09:46 |
Ticket close time | 08/02/2023 10:59 |
PoP | CS00-Arcavacata |
Equipment | |
Affected Link | |
Affected Service | |
Problem description | PEM 1-B-1 equipment failure |
Problem fixer | Supplier |
Problem start | 15/01/2023 17:40 |
Problem end | 08/02/2023 10:57 |
Problem type | Fault |
Subject | [PEM] CS00-Arcavacata |
History | 31/01/2023 09:46 Aperto tt operatore 31/01/2023 09:53 Aperto tt TIM e Infinera 02/02/2023 10:14 Fissato appuntamento telefonico per lunedì 06/02/2023 per concordare data intervento 07/02/2023 12:12 Intervento concordato per Mercoledì 08/02 alle ore 09 08/02/2023 10:59 Pem OK |
Problem fix | Sostituita parte difettosa |