GARR Integrated Networking Suite
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Ticket info

Ticket number 26885
Context NOC-PoP
Ticket Status Close
Ticket Source GARR
Ticket Type Incident
Ticket open time 31/01/2023 09:46
Ticket close time 08/02/2023 10:59
PoP CS00-Arcavacata
Equipment
Affected Link
Affected Service
Problem description PEM 1-B-1 equipment failure
Problem fixer Supplier
Problem start 15/01/2023 17:40
Problem end 08/02/2023 10:57
Problem type Fault
Subject [PEM] CS00-Arcavacata
History 31/01/2023 09:46
Aperto tt operatore
31/01/2023 09:53
Aperto tt TIM e Infinera
02/02/2023 10:14
Fissato appuntamento telefonico per lunedì 06/02/2023 per concordare data intervento
07/02/2023 12:12
Intervento concordato per Mercoledì 08/02 alle ore 09
08/02/2023 10:59
Pem OK
Problem fix Sostituita parte difettosa