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| Ticket number | 22999 |
| Context | NOC-PoP |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 23/07/2020 13:04 |
| Ticket close time | 28/08/2020 13:59 |
| PoP | PoP Milano-Lancetti |
| Equipment | xtm-mi1.mi1.garr.net |
| Affected Link | |
| Affected Service | |
| Problem description | Allarme su apparato trasmissivo |
| Problem fixer | Supplier |
| Problem start | 23/07/2020 04:24 |
| Problem end | 24/07/2020 18:00 |
| Problem type | Fault |
| Subject | [XTM] PoP Milano-Lancetti |
| History | 23/07/2020 13:04 Aperto ticket a vendor 24/07/2020 14:37 Richiesta sostituzione scheda, aperto ticket a operatore 24/07/2020 18:05 Scheda sostituita. Allarme eliminato. In monitoraggio. |
| Problem fix | Allarme rientrato a seguito della sostituzione della scheda ROADM [1:2]. |