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| Ticket number | 21791 |
| Context | NOC-PoP |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 02/10/2019 18:41 |
| Ticket close time | 11/12/2019 13:27 |
| PoP | PoP Taranto-Umbria |
| Equipment | |
| Affected Link | |
| Affected Service | |
| Problem description | Allarme su PEM del DTN-X |
| Problem fixer | Supplier |
| Problem start | 02/10/2019 17:30 |
| Problem end | 24/10/2019 15:19 |
| Problem type | Fault |
| Subject | [DTN-X PEM Alarm] PoP Taranto-Umbria |
| History | 02/10/2019 18:41 Aperto case a vendor 16/10/2019 18:18 Effettuato cold reboot+switchover della XCM ma problema persiste, richiesta sostituzione del PEM 11/12/2019 13:27 Chiuso ticket |
| Problem fix | Sostituita PEM |