Ticket info
| Ticket number | 20871 |
| Context | NOC-PoP |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Maintenance |
| Ticket open time | 20/02/2019 19:36 |
| Ticket close time | 01/03/2019 09:00 |
| PoP | PoP Milano-Caldera |
| Equipment | rx2.mi2.garr.net |
| Affected Link | FUB - Milano - MIX -- PoP Milano-Caldera GEANT Cloud service [CLS] - PoP Milano Caldera GEANT IP service [GARR AP] - PoP Milano Caldera GEANT MD-VPN [GARR-BGP-LU-CoC-1] GEANT Peering [IAS] - PoP Milano Caldera JRC - Ispra -- PoP Milano-Caldera L3VPN LHCONE GEANT backup -- PoP Milano-Caldera backup LAN gestione PoP MI2 - [backup] MIX-Milano -- PoP Milano-Caldera Link 1 MIX-Milano -- PoP Milano-Caldera Link 2 Peering Google - PoP Milano-Caldera Telia -- PoP Milano-Caldera UNI-Verona - Sede secondaria di Verona - Strada Le Grazie -- PoP Milano-Caldera backup e2e ExpressRoute 1 ASI Roma - lato GEANT e2e ExpressRoute 1 Uni-Roma2 - lato GEANT e2e Lepida-MIX lato MI2 |
| Affected Service | ENEA - Ispra (VA) FUB - Milano - MIX Fondazione E. Mattei - Milano GEANT CLS GEANT IAS GEANT IP service GEANT L3VPN LHCONE GEANT MD-VPN JRC - Ispra MIX-Milano Peering Google Telia UNI-Bolzano UNI-Milano UNI-Verona e2e ExpressRoute ASI Roma - lato GEANT e2e ExpressRoute Uni-Roma2 - lato GEANT e2e Lepida-MIX lato MI2 |
| Problem description | Causa aggiornamento software su router del POP potranno verificarsi delle assenze di connettivita' nella fascia oraria indicata / Due to router software upgrade short outage are expected |
| Problem fixer | GARR |
| Problem start | 28/02/2019 17:00 |
| Problem end | 28/02/2019 20:00 |
| Problem type | Other |
| Subject | [Router software upgrade - REMINDER] PoP Milano-Caldera |
| History | 20/02/2019 19:36 Aperto ticket di manutenzione programmata / Planned maintenance ticket opened |
| Problem fix | Attività terminata |