Ticket info
Ticket number | 20186 |
Context | NOC-PoP |
Ticket Status | Close |
Ticket Source | GARR |
Ticket Type | Incident |
Ticket open time | 03/08/2018 08:44 |
Ticket close time | 31/08/2018 09:21 |
PoP | PoP Matera-Terlecchia |
Equipment | cs.mt.garr.net gne.mt.garr.net re1.mt.garr.net re2.mt.garr.net se.mt.garr.net swg.mt.garr.net |
Affected Link | ASI - Matera -- PoP Matera-Terlecchia ASI - Matera -- PoP Matera-Terlecchia backup LAN gestione PoP MT - [backup] LAN gestione PoP MT - [master] PoP-MT--PoP-BA1 Link 2 PoP-MT--PoP-NA1 RE2-MT -- RE1-MT e2e ASI SC Roma -- ASI Matera DR1 lato MT e2e ASI SC Roma -- ASI Matera DR2 lato MT |
Affected Service | ASI - Matera e2e ASI Matera -- ASI SC Roma DR1 lato MT e2e ASI Matera -- ASI SC Roma DR2 lato MT |
Problem description | PoP down. Probabile problema elettrico. In corso verifiche |
Problem fixer | User |
Problem fix | Risolti problemi elettrici in sede |
Problem start | 03/08/2018 08:20 |
Problem end | 10/08/2018 18:00 |
Problem type | Fault |
Subject | PoP Matera-Terlecchia |
History | 03/08/2018 08:44 PoP down. Probabile problema elettrico. In corso verifiche 03/08/2018 11:20 Aperto tkt 10486201 per check su TD e 10486255 per check su DAS 03/08/2018 11:48 Pop di nuovo up, in corso verifiche |