GARR Integrated Networking Suite
Login
User: Password: SSO login

Ticket info

Ticket number 19547
Context NOC-PoP
Ticket Status Close
Ticket Source GARR
Ticket Type Incident
Ticket open time 14/02/2018 10:52
Ticket close time 23/02/2018 08:39
PoP PoP Cosenza-Arcavacata
PoP Cosenza-Roges di Rende - TI
PoP Taranto-Umbria
Equipment
Affected Link
Affected Service
Problem description Loss of frame su schede AOXL di CS, CS1, TA.
Problem fixer Supplier
Problem fix Effettuato reseat schede
Problem start 14/02/2018 10:48
Problem end 21/02/2018 11:23
Problem type Fault
Subject Problema schede AOLX nodi CS, CS1, TA
History 14/02/2018 10:52
Aperto tkt. Aperto tkt Infinera.
19/02/2018 12:25
Aperti tkt operatore per sostituzione schede.
20/02/2018 15:29
DTNX CS1: Effettuato reseat della scheda AOLX2-500B-T4-3-C6 slot 1-A-4
21/02/2018 11:23
In monitoraggio