Ticket info
| Ticket number | 32303 |
| Context | NOC-NetworkServices |
| Ticket Status | Update |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 07/11/2025 09:13 |
| Ticket close time | |
| Affected Link | [Optical] e2e CERN - Ginevra (CH) -- CNAF - Bologna Tecnopolo Tier1 via SpectrumSharing GARR-GEANT Link 1 [Optical] e2e CERN - Ginevra (CH) -- CNAF - Bologna Tecnopolo Tier1 via SpectrumSharing GARR-GEANT Link 2 [Optical] e2e CNAF - Bologna Tecnopolo Tier1 -- CERN - Ginevra (CH) via SpectrumSharing GARR-GEANT Link 1 [Optical] e2e CNAF - Bologna Tecnopolo Tier1 -- CERN - Ginevra (CH) via SpectrumSharing GARR-GEANT Link 2 rl1.bo01 -- rs1.mi01 rl1.rm02 -- rs1.mi02 rl2.bo01 -- rs1.mi01 rl2.rm02 -- rs1.mi02 rs1.bo01 -- rs1.mi01 rs1.rm02 -- re1.mi02 rs1.rm02 -- re2.mi01 |
| Affected Service | OPN LHCOPN CNAF-CERN lato CERN OPN LHCOPN CNAF-Tecnopolo -- CERN lato CNAF |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | Supplier |
| Problem start | 06/11/2025 23:59 |
| Problem end | 07/11/2025 01:50 |
| Subject | T-11s1 [2B-01]: BO01-Morassutti -- RE00-ReMancasale |
| History | 07/11/2025 09:13 Detected span BO01-Morassutti -- RE00-ReMancasale downtime from 11:59 PM on 06/11 to 1:50 AM on 07/11. Opened operator ticket for further investigation. 07/11/2025 15:09 Urged operator for an RFO 10/11/2025 12:16 Sollecitato operatore |
| Problem fix |