Ticket info
| Ticket number | 23832 |
| Context | NOC-PoP |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 26/03/2021 20:16 |
| Ticket close time | 28/04/2021 12:34 |
| Affected Link | RX2.NA1-RX2.BA1 |
| Affected Service | |
| Problem type | Fault |
| Problem description | Assenza di connettivita' |
| Problem fixer | Supplier |
| Problem start | 26/03/2021 19:57 |
| Problem end | 26/03/2021 20:48 |
| Subject | RX2.NA1-RX2.BA1 |
| History | 26/03/2021 20:16 Aperto ticket 26/03/2021 20:48 Link ripristinato. In monitoraggio. 28/04/2021 12:34 Chiuso ticket |
| Problem fix | Doppio reset scheda apparato ottico lato BA1 |