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| Ticket number | 23707 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 18/02/2021 07:55 |
| Ticket close time | 03/03/2021 18:29 |
| Affected Link | Centro Congressi (Hermitage) - Isola d'Elba - PoP Milano - Caldera backup Centro Congressi (Hermitage) - Isola d'Elba - PoP Roma - Tizii |
| Affected Service | Centro Congressi - Isola d'Elba |
| Problem type | Fault |
| Problem description | Link down |
| Problem fixer | User |
| Problem start | 18/02/2021 07:15 |
| Problem end | 03/03/2021 12:57 |
| Subject | Centro Congressi - Isola d'Elba |
| History | 18/02/2021 07:55 Verifiche in corso. Inviata mail ad APM |
| Problem fix | ripristinata alimentazione elettrica |