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| Ticket number | 23705 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 17/02/2021 16:35 |
| Ticket close time | 14/04/2021 16:16 |
| Affected Link | ENEA - Brasimone (BO) - PoP Milano - Caldera backup |
| Affected Service | ENEA - Brasimone (BO) |
| Problem type | Degradation |
| Problem description | Connettività assente. In corso verifiche |
| Problem fixer | Supplier |
| Problem start | 17/02/2021 16:30 |
| Problem end | 12/04/2021 10:53 |
| Subject | ENEA - Brasimone (BO) |
| History | 17/02/2021 16:35 Connettività assente. In corso verifiche 17/03/2021 17:59 Connettività intermittente. Richiesta verifica Tim ticket 1963157 |
| Problem fix | Ultimo flap 12/04/2021 10.53 |