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| Ticket number | 23685 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 12/02/2021 10:56 |
| Ticket close time | 26/02/2021 09:21 |
| Affected Link | IPSIA - Mazara del Vallo -- PoP Mazara-Cantù |
| Affected Service | TPRI026019 - IPSIA-IPSS Sez. Ass. di IIS Ferrara - Mazara del Vallo (TP) |
| Problem type | Fault |
| Problem description | Connettività assente. In corso verifiche |
| Problem fixer | Supplier |
| Problem start | 12/02/2021 10:54 |
| Problem end | 12/02/2021 11:03 |
| Subject | TPRI026019 - IPSIA-IPSS Sez. Ass. di IIS Ferrara - Mazara del Vallo (TP) |
| History | 12/02/2021 10:56 Connettività assente. In corso verifiche |
| Problem fix | Servizio ripristinato durante troubleshooting |